Skip to content Reproduction of this privacy policy, in whole or in part, is prohibited without our authorization.
Please read carefully this Privacy and Personal Data Protection Policy adopted by our company for the processing of your personal data.
This policy applies to all individuals (natural persons) who interact with our company's services as clients and collaborators (employees, third parties and/or service providers), referred to in this policy as "You," explaining in detail how your personal data is collected and used by EMPLAVI REALIZAÇÕES IMOBILIÁRIAS LTDA, referred to in this policy as "our company," "company," "Us," as well as how you can access and update your personal data and make certain decisions about how your personal data will be used.
This policy covers our data collection activities, the personal data collected through our various channels, including – but not limited to – websites, applications, third-party social networks, customer service, points of sale, surveys and events.
It is possible to aggregate combined personal data from different sources, such as our company website and offline events. As part of this, we combine personal data originally collected by different entities within our company or its partners.
You can consult the section "About your rights regarding personal data" for more information on how to object to this.
For certain specific products and/or services, if you choose not to provide the personal data indicated as necessary (as specified in our forms), our company will be unable to offer them to you.
Below are the main points of this privacy policy:
The General Data Protection Law (LGPD) determines how the personal data of individuals should and can be used by companies in order to protect the privacy of citizens. We use the LGPD definitions here to clarify how we handle your information and what rights it guarantees you:
PERSONAL DATA"Information relating to an identified or identifiable natural person."
Sensitive Personal Data"Personal data concerning racial or ethnic origin, religious beliefs, political opinions, membership of a trade union or religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data, when linked to a natural person."
HOLDER: natural person to whom the personal data being processed refers.
TREATMENT"any operation performed with personal data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction."
PURPOSE"The processing of data is carried out for legitimate, specific, explicit purposes, and the data subject has been informed of these purposes, without the possibility of subsequent processing in a manner incompatible with those purposes."
NEED"Limiting the processing to the minimum necessary to achieve its purposes, encompassing relevant, proportionate, and non-excessive data in relation to the purposes of the data processing."
QUALITY"Guaranteeing data subjects the accuracy, clarity, relevance, and updating of their data, according to their needs and for the fulfillment of the purpose of its processing."
TRANSPARENCY"Guaranteeing data subjects clear, accurate and easily accessible information about the processing and the respective data controllers, while respecting commercial and industrial secrets."
CONTROLLER"natural or legal person, governed by public or private law, who is responsible for decisions regarding the processing of personal data."
OPERATOR"A natural or legal person, governed by public or private law, who processes personal data on behalf of the controller."
LEGAL BASIS"The legal bases are the grounds that allow and legitimize data processing operations. All operations we perform on your data are supported by one of the 10 legal bases for data processing under the law."
CONSENT"A free, informed, and unequivocal expression of consent by which the data subject agrees to the processing of their personal data for a specific purpose."
We collect your personal data from the following sources:
All of our websites can be used to collect personal data. This includes both the website we operate directly through our domains and hosting, and websites or pages we establish on third-party services, such as Facebook, Instagram, WhatsApp, and others that offer this type of service.
Services used to maintain electronic communications between you and our company, including those provided directly by us, or services such as WhatsApp, Telegram, Messenger, SMS (short message service) and similar services.
Mobile applications provided directly by our company or through third-party services such as Google or Apple.
Communications are carried out through our call centers, marketing, and sales departments.
Interactions with any type of online ads, promotions, and forms from our company.
Records completed offline, distributed during events and other interactions with our company.
If you visit our company in person, your image will be recorded for security reasons.
Collecting fingerprints from our employees and/or service providers is necessary for electronic timekeeping in our company.
Including, but not limited to, social media and third-party websites such as Facebook, Instagram, LinkedIn and similar services, data aggregator services, our company's partners, public sources and data received during the acquisition of other companies.
During your interaction with our company, through one of the previously mentioned data collection sources, we may collect various types of personal data about you, as described below:
This includes any information that may facilitate our contact with you, including your physical mailing address, telephone numbers, email addresses, websites, and social media profiles.
This includes information to identify and authenticate yourself in services provided by our company, including your registration name (login), password in unrecoverable (encrypted) format, and security questions.
Any information that can describe your demographics, habits, or behavioral characteristics, including items such as your birthday, date of birth, age or age range, gender, geographic location, favorite products, hobbies and pastimes, and other family interests and information or information about your lifestyle.
Information about your computer or other portable device used to access our websites, services, or applications, including the IP address used to connect your computer or device to the internet, your geographic location, the type and version of your operating system, and the type and version of your web browser. If you access our company's website or application using a mobile device, such as a smartphone or tablet, the information collected also includes, where permitted, your phone's unique device ID, geographic location, and other similar mobile device data.
During your interaction with our websites and services, we use automatic data collection technologies to capture information about the actions you have taken. This may include details such as which links you click, which pages or content you view and for how long, as well as other similar information and statistics about your interactions, such as content response times, download errors, and the duration of visits to specific pages. This information is captured through automated technologies such as cookies (browser cookies, Flash cookies, and similar) and web beacons, and also via third-party tracking. You have complete freedom to object to the use of such technologies; for details, please consult the section "About your rights regarding personal data".
This is information that you voluntarily share with our company about your experience in the process of buying your property.
This includes any content that you create and share with our company on third-party social media platforms. This data may include details such as your basic account information (name, email address, gender, date of birth, current city, profile picture, user ID, friends list, and similar information) and any other additional information or activities that you allow the third-party social media platform to share with us, such as: texts, comments, articles, photos, videos, personal stories, or other similar content and media. Whenever permitted, we collect and publish customer-generated content in connection with a variety of activities, including promoting our company's products and services, contests, awards and other promotions, website community features, customer engagement, and third-party social media platforms.
All the data that our company needs to fulfill an order, or that you use for purchases, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other payment methods used. Our company or our payment processing service providers handle your financial and payment information in accordance with applicable laws, regulations, and security standards, such as PCI DSS (“Payment Card Industry Security Standards Council”).
Your interactions with our Customer Service and Sales Department may be recorded or listened to, in accordance with applicable laws, for our company's operational needs. When required by law, you will be informed about such recording at the beginning of your call.
For transparency purposes, below we list our main data processing activities (personal and non-personal):
| Process | Data involved in this process | Why? What is the purpose? |
|---|---|---|
| Reception and Security | Customer personal data to be shared with departments that have requested it or as needed. | – To meet the demands of our customers – To ensure security and access logs |
| CCTV | Images of all people accessing the areas, including customers, suppliers, drivers, employees, third parties, and people passing by on the street. | Monitoring and security of company areas. |
| Broker Accreditation | Full Name, Photo, Home Address, Mobile Number, CPF Number (Brazilian Taxpayer ID), Marital Status, Education Level, Professional Training, Professional Experience, Phone Number, Academic Background, Date of Birth, Social Media Links, Email, RG (Brazilian Identity Card Number), Parents' Names, Last Salary, Desired Salary, Desired Position, Registration Form, Essay, Serasa (Brazilian Credit Bureau) Check, Criminal Record Check | – Accreditation of new Brokers |
| Customer Acquisition | Full name, email, and phone number of the client; Full name, email, and phone number of the spouse; Name of the project. | – Attracting clients interested in Emplavi's developments – Sending SMS and email for advertising purposes related to the developments. |
| Image Capture at Events | Image by Cameras | – Capturing images for the creation of advertising materials and invitations distributed on social media, websites, WhatsApp (broker group), and via email. |
| Active Offer | Lead Name, Phone Number, Project, Neighborhood | – Offering properties to clients through partner brokers. |
| Analysis of proposals through the Sales Portal | Client Name, Unit and Development Purchased, Sale Price, Sale Date, Broker Name, Manager Responsible for the Sale, Taxpayer ID (CPF/CNPJ), Residential Address, Phone Number, Spouse's Full Name, Spouse's Phone Number, Spouse's Email Address | – To approve or reject proposals. |
| Bank Financing | Customer Name, Taxpayer ID (CPF), Email, Phone Number, Unit Number, Project Name, Amount Paid, Outstanding Balance, Number of Installments, Installment Amount | – Creating the Financing Contract – Deliver the Financing Contract to the Client |
| Signing and filing of Proposals, Sales Contracts and Addendums. | Contract Number, Client Name, Residential Address, Address of the Purchased Unit, CPF Number (Brazilian Individual Taxpayer Registry), RG Number (Brazilian Identity Card), Phone Number, Email, Marital Status, Spouse's Information (Name, Residential Address, CPF Number, RG Number, Phone Number, Email), Values, Payment Terms, Property Floor Plan, Additional Information | – For signature of the Contract by the Finance Department Manager. – Keep a secure copy of the Unit Sales Agreement – To amend Sales Contracts with changes requested by you. |
| Quality Research | Client: Full Name, Email, and Phone Number, Unit Purchased. Provider: Employee Name, Taxpayer ID Number | – Provide the contracted company with the customer lists for survey responses. – Conduct Customer Quality research |
| Monitoring the execution of the Client Unit | Name, ID, Taxpayer ID, Marital Status, Full Address | – To fulfill the contract – For monitoring the progress of the construction of the unit sold. |
| Customer service by the Finance department. | Client Name, Residential Address, Phone Number, Purchase Date, Property Value, Down Payment Amount, Installments Paid and Due, Due Date, Unit and Development Purchased, Total Paid and Outstanding Balance. | – Responding to requests made by Customers on the Customer portal. |
| Customer Service Request Response | Unit Number Purchased, Project Name, Floor Plan Model, Client Name, Spouse's Name, Marital Status, Client Address, Spouse's Address, Spouse and Client Email, Spouse and Client Tax ID Numbers, Phone Number, Client and Spouse Tax ID Numbers, Identity Card Number, Tax ID Number, Driver's License Number, Payment Terms, Total Property Value and Installments, Additional Unit Information | – Meeting the technical demands of Clients |
| Service Order for Maintenance | Name, Taxpayer ID (CPF) of the professionals, Client Name, Client Taxpayer ID (CPF), Client Phone Number, Supplier Contact Name, Supplier Phone Number and Email | – Professional allocation for handling maintenance services requested by the client. – Recording and storing evidence of maintenance execution. |
| Payment Receipt Conference | Customer's Full Name, Customer's Address, Customer's Email, Unit Purchased, Amount Paid, Payment Date | – Check the accounting records for payments received from clients. |
| Charge | Full Name of Client, Unit, Project, Due Date, Amount, Client Phone Number, Negotiated Terms | – Identify those in arrears in order to collect payments. |
| Delivery of the project and structuring of the condominium. | Full Name, Unit Number, Phone Number, Email, Home Address | – Create and send the invitation for the assembly to deliver the Common Parts to the Clients. – Delivery of Documents to Clients – Creation of the Assembly Minutes. |
| Key Handover | Full Name of Customer, Address of the Unit Purchased | – Generate the Addendum to the Property Delivery Agreement – Obtain Client signatures on the Addendum to the Property Delivery Agreement – Handover of the Keys |
| Incorporation Management | Property Deed, Certificate of Encumbrances, Articles of Incorporation of the Buyer (Emplavi). Seller and Buyer: Full Name, CPF (Brazilian Individual Taxpayer Registry), CNPJ (Brazilian Corporate Taxpayer Registry), Full Address, Transaction Value, Payment Method, Property Location, Telephone Number, Email, Date of Birth, Marital Status, Professional Registration Number. The Certificate of Encumbrances may contain this same data for people/owners who have no relation whatsoever to the current subject matter. | – Create Incorporation Projects and Documents – Manage designers and engineers in the execution of project creation and documentation. |
| Contract Signing, Termination Agreements, and Proposals with Suppliers and Service Providers | Contact Name, Contact Email, Contact Mobile Phone Number, Legal Representative Name and Taxpayer ID Number (CPF), Witness Names and Taxpayer ID Numbers (CPF) | – For signing supply and service contracts |
| Management of Service Provider Contracts | Name, CPF (Brazilian tax identification number), phone number, identification of the contracting company, information regarding labor and social security compliance. | Third-party management – Attend to Inspections |
| Recruitment and Selection (Human Resources) | Full Name, Address, City, State, Contact Phone Number, Email, Photo, Educational Background, Professional Experience, Salary Expectations, Employment Record Book; Competency Assessment, Technical Tests, Registration Form, Psychometric Test, Course or Professional Certificates, Experiences, Professional References, CPF (Brazilian Individual Taxpayer Registry), RG (Brazilian National Identity Card), Driver's License, Employment Record Book, Resume. | – Receiving, scanning, and filing resumes. – Schedule the interview with the job candidate. – Conduct the interview with the candidate for the position. |
| Hiring employees | Full Name, Mother's Name, Place of Birth, CPF (Brazilian Taxpayer Identification Number), Home Address, Phone Number, Photo, PIS Number (Brazilian Social Integration Program Number), Registration Number, Job Title, Salary, ASO (Occupational Health Certificate), Imaging Exams, Laboratory Tests | – Inclusion of Employee Data in the System – Creation of the Employee's Physical File for archiving. – Generating the Employee Registration Form and Employment Contract |
| Employee management | Full Name of Employee, CPF (Brazilian Taxpayer ID), Date of Birth, Mother's Name, Residential Address, Job Title, Dependent's Name, Dependent's Mother's Name, Dependent's CPF, and Dependent's Date of Birth; Medical Certificates; PIS Number (Brazilian Social Integration Program Number), Biometrics | – File medical certificates to justify absences. – Keep the employee's file updated. Implementation of Dental, Health, Food and/or Meal Benefits Time Clock Registration |
| Payroll closing and salary payment | Employee Name, Taxpayer ID (CPF), Salary Amount, Date of Birth, Project Location, Service Type, Productivity (Volume to be Executed), Unit Price of Service, Bank Details. | – Processing employee payroll. – To process employee salary payments. |
Our company may collect personal data from children and adolescents directly from their parents or legal guardians, with their explicit and express consent, and in accordance with the rules of current legislation.
Cookies are small text files that can be placed on your computer or mobile device by websites or web services you use. They are used to ensure the proper functioning of websites and other online services, as well as to provide information to the owners of the website or online service.
Cookies are used to improve the use and functionality of our company's websites and other compatible web services, and to better understand how our visitors use our websites and online services, as well as the tools and services they offer. Cookies facilitate the process of adapting our company's websites to your personal needs, making their use easier whenever possible, and receiving feedback on our customers' satisfaction.
Our company uses the following types of cookies on its websites and compatible services:
These cookies are essential for the website to function correctly. They allow the user to navigate the website and use all its features. These cookies are used to remember previous actions, such as entered text and other browsing information. These cookies do not identify the user.
These cookies allow the website to store user choices (such as username, language, or region) to provide a personalized experience. These cookies collect user data when provided and may identify the user.
These cookies serve to recognize a specific user, enabling access to and use of the website with restricted content and/or services, providing more personalized browsing experiences. These cookies collect user data when provided and can identify the user.
These cookies are used to activate security features on the Emplavi website, in order to assist in monitoring and/or detecting malicious activities or activities prohibited by the Privacy Policy, as well as to protect user information from access by unauthorized third parties. These cookies collect user data when provided and may identify the user.
The purpose of this type of cookie is to help understand website performance, measure website audience, track user browsing habits within the site, and understand how users arrived at the page (for example, through links from other websites, search engines, or directly via the website address). These cookies do not identify the user.
These cookies are used to present relevant advertising to the user, both on and off the Emplavi website, or on partner websites. Advertising cookies may also be used to remember any searches performed by users on the Emplavi website and, based on these searches, present users with advertisements related to their interests. These cookies collect user data when provided and may identify the user.
These are temporary cookies that are deleted when you close your browser. When you restart your browser and return to the website that created the cookie, that website treats you as a new visitor.
These are cookies that remain in your browser until you manually delete them or until your browser deletes them according to the duration period established by the cookie. These cookies will recognize your return as a visitor to a website or service of our company.
These cookies are strictly necessary for the operation of our company's website or compatible service. They allow you to browse the website and use our features.
We place this type of cookie on a compatible website or service of our company, and this type of cookie can only be read by our compatible websites and services.
Our company's compatible websites and services may also use other tracking technologies similar to cookies, which may collect information such as IP addresses, log files, and web beacons, among others. This data is also used to help us tailor our company's websites and other compatible services to your personal needs.
See more details below:
IP addresses: An IP address is a number used on the internet or a network to identify your computer. Every time you connect to the internet, your computer receives an IP address assigned by your internet service provider. We may register IP addresses for the following purposes:
Our company, or a third party working on our behalf, may collect information in the form of log files that detail website activity and gather statistics about user browsing habits. These logs are typically generated anonymously and help us understand details such as:
We may use web beacons (or clear GIFs) on our company websites. Web beacons (also known as web bugs or web beacons) are small pieces of code that allow the delivery of a graphic image on a web page for the purpose of transferring data back to us. We use information from web beacons for a variety of purposes, including:
It is important to remember that it is your responsibility to ensure that your computer or mobile device settings reflect whether or not you consent to accepting cookies.
Most browsers allow you to set rules to warn you before accepting cookies or simply refuse them. You do not need to have cookies enabled to use or browse most of our company's websites and online services; however, in this case, we cannot guarantee that you will be able to access all of their features. We recommend that you check the "help" button in your browser to learn how to configure this.
Remember that if you use different browsers, or even different computers and/or portable devices in different locations, you will need to ensure that each device and browser is set to your personal cookie preferences.
To assist you, we have listed below the links to configure cookies for the 5 most used browsers. If yours is not on this list, please check the help section of your browser:
The following items describe the purposes for which our company collects your personal data, and the different types of personal data we collect for each purpose. Please note that not all uses below will be relevant to all individuals and may only apply to specific situations.
Your personal data is used for the purpose of providing customer service, including responding to your questions, queries, and suggestions. Usually, this requires certain personal contact information and information about the reason for your question, query, or suggestion, for example, what your order was, if there is a technical problem, a question or complaint about a product, or a general inquiry.
Reason for using your personal data in this situation:
With your consent (when required by applicable law), our company uses your personal data to provide information about products or services, such as marketing communications, advertising campaigns, or promotions. This may be done through various means of communication, including email, advertisements, SMS messages, telephone calls, and postal mail (as permitted by applicable law), as well as our own websites and/or third-party websites and social networks. In this situation, the use of your personal data is completely voluntary, meaning that you can object to, or even withdraw your consent to, the processing of your personal data for these purposes at any time. For more details on how to change your preferences regarding marketing communications, see the section "About your rights regarding personal data" in this policy. For more information about our contests and other promotions, see the rules or details posted about each contest/promotion.
Reason for using your personal data in this situation:
Our legitimate interests in this situation:
We use your personal data when you interact with social media features and third-party websites, such as "liking," to deliver advertisements and interact with you on third-party social networks. How these interactions work, the profile data our company obtains about you, and how to opt out can be understood by reviewing the privacy policies directly on the respective social media platforms and third-party websites.
Reason for using your personal data in this situation:
Our legitimate interests in this situation:
Based on your consent (when required by applicable law), our company uses your personal data to:
Reason for using your personal data in this situation:
Our legitimate interests in this situation:
We use your personal data to process and ship your orders, as well as to inform you about the status of your orders, correct addresses, and conduct identity verification and other fraud prevention activities. This involves the use of certain personal data and, in certain situations, payment information.
Reason for using your personal data in this situation:
If our company or its assets are acquired by, or merged with, another company, including due to bankruptcy, we will share your personal data with our legal successors, respecting the requirements of current legislation. We will provide your personal data to third parties:
Reason for using your personal data in this situation:
Our legitimate interests in this situation:
In accordance with current legislation, our company uses your personal data for other general business purposes, such as maintaining your account, conducting internal or market research, and measuring the effectiveness of our advertising campaigns. We also use your personal data for the management and operation of our communications, IT, and data security and protection systems.
Our interests in this situation:
In addition to entities that are part of our company, we may share your Personal Data with the following types of third-party organizations:
This includes external companies that our company uses to help operate our business. Service providers and their selected employees are only authorized to access your personal data on behalf of our company for specific tasks requested of them based on our direct instructions. Our service providers are contractually obligated to keep your personal data confidential and secure, and not to use or disclose such information for any other purpose, and in cases of breach, they are jointly liable under applicable law.
For transparency purposes, we have listed below the services performed by third-party companies:
| Area of Service Provided | Purpose | Why do we share? |
|---|---|---|
| Construction companies | For the execution of the projects of the ventures. | To meet the demands of our customers. |
| Legal | Legal Assistance | To meet the demands of our customers. |
| Technology | Monitoring the technology environment; Handling user requests; Providing systems and infrastructure services. | To meet our clients' demands; To process payroll. |
Except in situations where you have given your specific consent, our company does not license or sell your personal data to third-party companies for their own marketing purposes. In cases where this type of sharing occurs, the identity of these third-party companies will be revealed before obtaining your consent.
In accordance with current legislation, our company uses your data to fulfill the purposes for which your personal data was collected, as described in this policy, or to comply with applicable legal requirements.
Personal data used to provide you with a personalized experience will be kept exclusively for the time permitted by applicable law.
Upon completion of the processing of your Personal Data, it will be deleted within the scope and technical limits of the activities, with retention authorized only in situations provided for in current legislation.
Our company takes appropriate measures to ensure that your personal data is kept confidential and secure. However, these protections do not apply to information that you have chosen to share in public areas, such as third-party social media platforms.
Your personal data will be processed by our employees or authorized agents, provided they need access to such information, depending on the specific purposes for which your personal data was collected.
We store your personal data in operational environments that use reasonable security measures, both technical and administrative, to prevent any type of unauthorized access. We follow protocols to protect personal data.
The Controller and other companies in the Group may retain and process the Holder's personal data for as long as it is relevant to achieving the purposes listed in this Policy.
Anonymized personal data, with no possibility of association with the individual, may be kept indefinitely.
The Data Subject may request the deletion of their data through the channels indicated in this policy, at any time, being aware that it may be impossible for the Controller to continue providing products and/or services after the deletion of personal data.
If the deletion of personal data is requested, but there are ongoing purposes, the collected data may be retained by the Controller or other companies in the Group for a period longer than the deletion request, in order to comply with legal obligations, for auditing purposes, security, fraud control, credit protection, and preservation of rights.
The data collected is stored on our servers located in Brazil, as well as in cloud computing environments using resources or servers.
It is important that you also keep your personal data secure. When creating an online account, be sure to choose a strong password to prevent unauthorized parties from guessing it. We recommend that you never reveal or share your password with others. You are solely responsible for keeping this password confidential and for any actions taken through your account on our company's compatible websites and services.
If you use a shared or public computer, never choose the option to remember your login name, email address, or password, and make sure you log out of your account whenever you leave the computer.
You should also use any privacy settings or controls that our company provides on our website, services, or applications, including those considered optional.
The Data Subject is also responsible for the confidentiality and protection of their personal data, and should be aware that sharing passwords and data may compromise the security of their Data and the Data Platform.
The personal data collected by the Controller and Group companies is only accessed by duly authorized professionals, respecting the purpose of the collection and use thereof, in accordance with the principles set forth in Law No. 13.709/2018, and with the Terms of this Policy.
When users utilize our Platforms, they may be redirected to other portals or platforms, belonging to the Controller and Group companies, or to third parties, which may collect their information. If these are third-party platforms, they have their own Data Processing Policy, for which we are not responsible.
Our communications are sent from the domain @emplavi.com.br, please be aware of emails received in our name but originating from different domains.
Given the nature of our business, we may need to transfer your personal data stored within our company to third parties, in accordance with the purposes set out in this Privacy Policy. For this reason, we may transfer your personal data to other countries, provided that these countries have laws and regulations compatible with those in force in Brazil.
You have the right to confirm the existence of, access, review, modify, and/or request an electronic copy of your personal data that is processed by our company.
You also have the right to request details about the origin of your personal data or the sharing of this data with third parties.
At any time, you may also limit the use and disclosure of, or revoke your consent to, any of our processing activities of your personal data, except in situations provided for by applicable law.
These rights can be exercised through the communication channels detailed in this policy, but it is necessary to validate your identity by providing a copy of your ID card or equivalent means of identification, in accordance with current legislation.
Whenever a request is submitted without providing the necessary evidence to prove the legitimacy of the data subject, the request will be automatically rejected.
We emphasize that any identifying information provided to our company will only be processed in accordance with, and to the extent permitted by, applicable laws.
Please note that in certain cases, we may not be able to delete your personal data without also deleting your user account. Additionally, some situations require us to retain your personal data after you request its deletion in order to fulfill legal or contractual obligations.
When available, our websites, applications, and online services may have a dedicated function where you can review and edit your personal data. We emphasize that our company requires you to verify your identity using, for example, a login system with a password or similar feature, before allowing access to or modification of your personal data, thus ensuring that there is no unauthorized access to your account and associated personal data.
Our company does its best to address any questions or concerns you may have about how we process your personal data. However, if you have any unresolved concerns, you have the right to complain to the relevant data protection authorities.
Our company does its best to give you freedom of choice regarding the personal data you provide to us. The following mechanisms give you control over the processing of your personal data:
You can contact us at:
To do this, we ask that you contact us using the following channels:
Our company will receive, investigate, and respond within 15 (fifteen) business days to any request or complaint regarding how we handle your personal data.
Whenever our company decides to change how we handle your personal data, this policy will be updated. We reserve the right to make changes to our practices and this policy at any time, provided that compliance with applicable law is maintained.
We recommend that you access it frequently, or whenever you have questions, to see any updates or changes to our Privacy Policy.
| Action | Version | Responsible | Date |
|---|---|---|---|
| Creation | 1.0 | Gilberto Faria – 5WS | 12/12/2022 |
| Revision | 1.1 | João Doreto – Cerizze | 15/12/2022 |
| Revision | 1.2 | Eduardo Atroch – Emplavi | 05/01/2023 |
| Corrections | 1.2 | Gilberto Faria – 5WS | 31/10/2024 |
| Corrections | 1.2 | Gilberto Faria – 5WS | 29/11/2024 |
This Privacy Policy is in full accordance with and in compliance with the terms contained in the LGPD – General Data Protection Law (Law No. 13.709/2018), with this version coming into effect on November 29, 2024.
