Your direct channel with Emplavi to make your requests.

More ease for your day to day life.

Emplavi has a new Communication Channel where customers can ask questions and make financial, administrative and technical maintenance requests.

You can access these services through the Emplavi website (https://emplavi.com.br/), clicking on the upper right corner click on the tab Customer Portal. You can also access the Customer Portal directly via the link: https://portaldocliente.emplavi.com.br

If you are already an Emplavi customer, check out the step-by-step guide on how to log in:

On the main page of Portal, click on the following icon to access the area where you will enter your login and password:

Enter your email address provided when signing the Purchase and Sale Agreement, and then your password, which on first access will correspond to the Buyer's CPF or CNPJ.

After your first login, don't forget to change your password. You can do so in the top right corner by clicking on “Contact information”:

See below how many services are available to you on the Portal:

• Print tickets;
• Advance installments;
• Request financial statement;
• Information on default;
• Information on fiduciary alienation with Emplavi;
• Information on bank financing;
• Request income report.

• Information about the Purchase and Sale Agreement;
• Request assignment of rights;
• Information about property registration.

• Technical maintenance;
• Schedule a visit to the property under construction;
• Request plans of the property; and
• Request change in plant reversibility.

*The “NEW REQUEST” icon is where you will find the other available services.

Did you see how many solutions you can find in Emplavi Customer Portal?

Thank you for choosing Emplavi, feel at home! Access the Customer Portal, ask questions, request services and enjoy all this convenience.